Returns & Refund
At [Your Company Name], we are committed to delivering high-quality, perfectly tailored garments. Because our services are customized to each client, we have the following purchase and return guidelines:
Purchases
All orders require accurate measurements and design confirmation before production begins. Once an order is placed and approved, it will be processed promptly. A deposit or full payment may be required depending on the service.
Custom-Made Items
Due to the personalized nature of custom tailoring, all bespoke and made-to-measure garments are final sale and cannot be returned or refunded.
Alterations & Adjustments
Your satisfaction matters to us. If your garment requires minor adjustments, we offer complimentary alterations within [X days] of delivery. Requests made after this period may incur additional charges.
Ready-Made Items (if applicable)
Unused and unworn ready-made items may be returned or exchanged within [X days] of purchase, provided they are in original condition with tags attached.
Damaged or Incorrect Orders
If you receive an item that is damaged or not as ordered, please contact us within [X days] so we can resolve the issue promptly.